Returns

Returns Policy
Returning/Exchanging an Item

If you need to contact us, email: sales@littlewhispers.co.uk 

Little Whispers want you to be happy with your purchase so we will do everything possible to make sure you item gets to you promptly and in good condition. We check all items prior to posting and will never knowingly sell faulty goods.

Unfortunately we do not offer free returns. (With the exception of customers who have received an incorrect or faulty item). 

We accept returns within 14 days of receipt of goods.

*The item you wish to return must be in the original packaging with labels attached and must be returned to us within 14 days. (Please do not send back after the 14 days as we hate to disappoint customers)

Please write reason for return on the invoice and enclose it in your parcel, detailing the product/s you wish to return, and whether you require a refund, replacement or exchange for another product/s.

* We suggest you post your item back to us using Royal Mails 'Signed For' Service which will insure your parcel against loss or damage on it's return journey, as the goods remain your responsibility until they reach us.

Once we have received the goods, we will process your return and ensure that replacements/exchanges are dispatched within 24 hours. All refunds will be processed within 48 hours but can take up to 7days to reach your account.

Please note. If you are returning a non faulty item, the product must be in a resalable condition for us to issue a refund e.g. in plastic cover with tags attached and on the hanger if included. i.e Little Whispers will not refund for items that have been subjected to a smoky atmosphere or that have marks or damage of any kind.

Little Whispers Returns 

1 Holly Grange  Holly Lane  Balsall Common CV7 7EB

If you need to contact us, email: sales@littlewhispers.co.uk